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Nic Hubbard

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Everything posted by Nic Hubbard

  1. Nic Hubbard

    Don't understand how the pointer works

    There are hundreds of thousands if not millions of Geocachers using the various geocaching apps on mobile devices, as well as over 5 years worth of happy Cachly customers. We haven't ever had this issue reported, so that is why I was thinking it could be an issue with the device itself.
  2. Nic Hubbard

    Don't understand how the pointer works

    Have you tried the test at home, outside of a car? The red arrow on our current location is pointing in the direction of the top of your phone. If this isn't happening, when comparing it to the map you are seeing, then there is likely and issue with the compass in your iPhone.
  3. Thanks for posting those replication steps. I am still working on this bug.
  4. Nic Hubbard

    Navigate & maps.me

    That is great news!
  5. Nic Hubbard

    Don't understand how the pointer works

    Unfortunately no. I cannot replicate this, and no other user has reported this, so it remains a very curious issue. If you can do some testing, it would be helpful. Have you tried navigating to the cache from a long distance and not turning off your phone to see if you get to the cache and the distance continues to update? One last thing could be that the GPS and location services in your older iPhone isn't working as well anymore, that is just a hunch, but the last thing I can think of.
  6. Nic Hubbard

    Log Template Auto-Count skips numbers

    Yes, this is how it currently works. Do you have any geocaching.com Drafts or pending logs in Cachly that would be changing the count?
  7. Nic Hubbard

    Image Downloads Won't Complete

    If you browse to the Cachly documents folder by going to the Files app in iOS, or on your computer, you can delete the downloading_session_with_config.plist file.
  8. Nic Hubbard

    Image Downloads Won't Complete

    You don't have to stay on the downloads screen, but downloading does pause when you leave Cachly. Does this happen for all PQs? Or just this specific one? I tested my own PQ with 2322 images and they all downloaded.
  9. Nic Hubbard

    Image Downloads Won't Complete

    Are you able to share the PQ or how you created it?
  10. Nic Hubbard

    Don't understand how the pointer works

    This is very strange. I cannot replicate this issue, and we have never had any other users report this, it always works. What phone are you using? Do other apps have issues with location services?
  11. Nic Hubbard

    filtering on highlight color doesn't work sometimes

    Manual sync is the option you want. It shouldn't add highlights to other caches, so not sure what happened when you were doing that.
  12. Nic Hubbard

    Navigate & maps.me

    It sounds like they must have changed the way other apps can connect to it.
  13. Nic Hubbard

    Apple Watch and multiple Waypoints

    No, unfortunately I can't say a date yet.
  14. Nic Hubbard

    Import of .ggz and .db3 files

    Yes, that is the only supported import type. There aren't any plans to support other types at the moment. Our recommendation is to use a zipped GPX for importing into Cachly to save on data size.
  15. Our Premium Offline maps of Australia have been regenerated and should be working correctly now. Please let me know if you see any additional issues.
  16. Cachly 6.1.6 has been released and should show up soon on the App Store. Let me know if this update fixes the issue that you posted about in this thread. Thanks.
  17. There were issues with generating the Australia maps recently and I restarted the generation process yesterday. Those maps should be done in a few days and I will post back where when it is complete. Sorry about the inconvenience.
  18. This is never a good idea as you will loose all data. I do have a fix for the initial bug. I will be submitting it to Apple today for approval. What specific map are you loading?
  19. Can you provide a few of the GC codes that aren't loading images? I want to create a PQ that includes those.
  20. That is a cache owner image. Perhaps. Can you test it on just phone data?
  21. Hmm, I cannot replicate this on a PQ with 100 Earthcaches and 2200 images. Does this happen just for that PQ or all PQs that you have? Also, are all 350 caches missing image downloads? The one thing I could maybe guess is that the Geocaching image server timed out for some of the download requests.
  22. Just curious. How many caches are in the PQ? And, how many images was it downloading?
  23. Nic Hubbard

    Maps

    No, that is a custom map that geocaching.com has created. It is also sourced from openstreetmaps like our Premium Offline maps are. Have you used our Premium Offline maps? They have beautiful hillshades and contours as well as very detailed data. This is something that I would love to provide as a paid option in the future, as licensing satellite imagery is quite expensive.
  24. Nic Hubbard

    Automatically update caches on a map

    c:geo hacks the geocaching.com and uses screen scraping. They basically illegally use the methods from the website and make them work in their app. Which, HQ does not allow.
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