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Nic Hubbard

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Everything posted by Nic Hubbard

  1. Nic Hubbard

    Move Cachly maps to new iPhone?

    Hmm, are you using the same App Store account?
  2. Nic Hubbard

    Move Cachly maps to new iPhone?

    You would just use the "Restore Purchases" option on the bottom of the payment screen.
  3. Nic Hubbard

    Adventure labs

    Check your filters. Try resetting them then search again.
  4. Nic Hubbard

    Download stalls for more than half of my PQs

    This is a bug in the geocaching.com API that I am working with them to fix. Sorry for the inconvenience.
  5. Nic Hubbard

    Error Request failed bad gateway (502)

    Do you have full cache data turned on as well as loading 100 caches at a time? If so, either turn off full cache data or set the number of caches to 70. These combined settings overwhelm the geocaching.com API.
  6. Nic Hubbard

    Filter already found Adventure Lab Stages

    I don't have a release date to announce at this time.
  7. Nic Hubbard

    DNF icon on the map

    Can you try using the "clear all checkmarks" option in Settings?
  8. Nic Hubbard

    Trackable template not working as expected

    Do you have steps to replicate this?
  9. Nic Hubbard

    Trackable Date wrong with Draft Logs

    Thanks. This will be fixed in our next release.
  10. Nic Hubbard

    Crash When Attempting to Import GPX from Dropbox

    That is great news!
  11. Nic Hubbard

    Crash When Attempting to Import GPX from Dropbox

    There are MANY ways to get a GPX into Cachly. Basically any place in iOS that has a share option, you can share that file with Cachly. You can do this from Dropbox, Files, etc etc. In email, just long press on the file itself and you can share with Cachly.
  12. Nic Hubbard

    Crash When Attempting to Import GPX from Dropbox

    I have tested and can replicate this as well. Sadly this is Dropbox crashing, not Cachly, so I have no way to investigate it. My guess is they changed something in their newest update. In Cachly 8.0 we no longer use the Dropbox app but use the Files app instead to access Dropbox files. Until then, I would start in the Dropbox app then choose to share with Cachly.
  13. Nic Hubbard

    Share GPS-Coordinates

    Cachly provides support for many apps. They just don't show unless you have them installed: https://help.cachly.com/article/29-routing-providers Support for sharing to Tesla will be coming in our 8.0 version.
  14. Nic Hubbard

    Share GPS-Coordinates

    You are are on the navigate to cache screen, tap the ... button and you will have options to share the coords with. Is that what you were wanting?
  15. Nic Hubbard

    Download full cache data of more than 50 entries stalls.

    So a 502 error is what you are getting. And from what I understand, that is on the client side. Which is the user. Have you tested this on both wifi and cell data? Are you using VPN or have a firewall that could be affecting the request?
  16. Nic Hubbard

    Download full cache data of more than 50 entries stalls.

    Got it. Thank you.
  17. Nic Hubbard

    Download full cache data of more than 50 entries stalls.

    If you can get the one list to error, send me the debug data by doing More > Help & Support > Debug data and send to support@cach.ly. Thanks.
  18. Nic Hubbard

    Download full cache data of more than 50 entries stalls.

    Is this a specific list that you are having issues with? There have been PQ issues where a specific cache will cause the API to throw a 500 error, but it is hard to replicate.
  19. Nic Hubbard

    Premium Offline Maps in Additional Information

    Thanks for the suggestion, will look into this.
  20. Nic Hubbard

    Mapy.cz integration for navigation

    Yes, this has been added in our 8.0 version which is in development.
  21. Nic Hubbard

    Highlight colour not on cache icon in offline list

    Sounds like something is not synced. Go to Settings > Highlighting and choose the option to manually sync highlights.
  22. Nic Hubbard

    Filter already found Adventure Lab Stages

    This has been fixed in our 8.0 version, due for release in a few months.
  23. Nic Hubbard

    Logging for multiple users at once?

    This isn't something that we have planned currently, as Cachly is a one user app. I will for sure consider this for a future version.
  24. Nic Hubbard

    What's up with the forum server?

    Strange, I haven't seen any certificate errors. The cert. expiries in April but I will update before then. We have had some mysql issues that caused the the form to be down, could that be what you were seeing?
  25. Nic Hubbard

    Routing providers

    This has been added to our 8.0 version which will be out early this year.
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