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Nic Hubbard

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Everything posted by Nic Hubbard

  1. Nic Hubbard
    This is a bug in the geocaching.com API that I am working with them to fix. Sorry for the inconvenience.
  2. Nic Hubbard
    Do you have full cache data turned on as well as loading 100 caches at a time? If so, either turn off full cache data or set the number of caches to 70. These combined settings overwhelm the geocaching.com API.
  3. Nic Hubbard
    I don't have a release date to announce at this time.
  4. Nic Hubbard
    Can you try using the "clear all checkmarks" option in Settings?
  5. Nic Hubbard
    Do you have steps to replicate this?
  6. Nic Hubbard
    Thanks. This will be fixed in our next release.
  7. Nic Hubbard
    That is great news!
  8. Nic Hubbard
    There are MANY ways to get a GPX into Cachly. Basically any place in iOS that has a share option, you can share that file with Cachly. You can do this from Dropbox, Files, etc etc. In email, just long press on the file itself and you can share with Cachly.
  9. Nic Hubbard
    I have tested and can replicate this as well. Sadly this is Dropbox crashing, not Cachly, so I have no way to investigate it. My guess is they changed something in their newest update. In Cachly 8.0 we no longer use the Dropbox app but use the Files app instead to access Dropbox files. Until then, I would start in the Dropbox app then choose to share with Cachly.
  10. Nic Hubbard
    Cachly provides support for many apps. They just don't show unless you have them installed: https://help.cachly.com/article/29-routing-providers Support for sharing to Tesla will be coming in our 8.0 version.
  11. Nic Hubbard
    You are are on the navigate to cache screen, tap the ... button and you will have options to share the coords with. Is that what you were wanting?
  12. Nic Hubbard
    So a 502 error is what you are getting. And from what I understand, that is on the client side. Which is the user. Have you tested this on both wifi and cell data? Are you using VPN or have a firewall that could be affecting the request?
  13. Nic Hubbard
    Got it. Thank you.
  14. Nic Hubbard
    If you can get the one list to error, send me the debug data by doing More > Help & Support > Debug data and send to support@cach.ly. Thanks.
  15. Nic Hubbard
    Is this a specific list that you are having issues with? There have been PQ issues where a specific cache will cause the API to throw a 500 error, but it is hard to replicate.
  16. Nic Hubbard
    Thanks for the suggestion, will look into this.
  17. Nic Hubbard
    Yes, this has been added in our 8.0 version which is in development.
  18. Nic Hubbard
    Sounds like something is not synced. Go to Settings > Highlighting and choose the option to manually sync highlights.
  19. Nic Hubbard
    This has been fixed in our 8.0 version, due for release in a few months.
  20. Nic Hubbard
    This isn't something that we have planned currently, as Cachly is a one user app. I will for sure consider this for a future version.
  21. Nic Hubbard
    Strange, I haven't seen any certificate errors. The cert. expiries in April but I will update before then. We have had some mysql issues that caused the the form to be down, could that be what you were seeing?
  22. Nic Hubbard
    This has been added to our 8.0 version which will be out early this year.
  23. Nic Hubbard
    Happy to explore options for this. As a first test, have you used some of the iOS accessibility options to see if they help with the colors?
  24. Nic Hubbard
    Are you importing a GPX into Cachly or using the Pocket Queries feature in Cachly? Using the Pocket Query feature in Cachly should not download images. Importing a GPX with the option turned on will.
  25. Nic Hubbard
    Downloading Pocket Queries does not automatically download images. Are you seeing this happening somewhere?
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