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Nic Hubbard

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Posts posted by Nic Hubbard

  2. Waypoint problem?

    in Support

    Posted

    On December 9, 2016 at 8:18 PM, Kelsoboom said:

    At the risk of maybe causing confusion, I'd like to use this thread to bring up another unrelated (I think) issue that I've noticed.  It is similar to something I'd noticed previously with 1.1.7, but hadn't got around to reporting before 2.0 was announced, but now that 2.0 is out and the bug is there, I guess I'd better mention it.  I was out caching today, looking for a cache I had previously DNFed.  Because of my previous DNF log, the map symbol was a blue frownie.  After successfully finding the cache, I logged my find and went back to the map expecting to see the symbol changed to a smiley.  But not only was it still a frownie, but nearly ALL of the smileys on the map were now displayed as frownies.  I tried refreshing the map, but it didn't change, and even if I panned the map to a completely different location and refreshed, most of the symbols that should be smileys were blue frownies.  The only way to restore the display to normal seemed to be to force quit the app and restart; after that everything was back to normal.

    This is a bug that a few others have reported as well, but it is really hard to replicate, so I haven't been able to track it down.

    Are you able to replicate it?

  4. Date/Time Logging issue

    in Support

    Posted

    We send the log dates to the geocaching.com API at UTC time. geocaching.com then seems to be doing some sort of conversion on that, although they have told me it shouldn't be.

    Do you have your geocaching.com time zone settings correct?

  6. Corrected Coordinates

    in General Questions

    Posted

    13 hours ago, ciarmer said:

    I began to use Version 2 today and I happened to be working with a number of Mystery caches with corrected coordinates. I noticed, in "Live" view that while the caches with corrected coordinates appear properly on the map, they seem to be in the wrong order in List mode. The List display seems to use the posted coordinates to determine the cache's distance from your current position. So, you could be standing right next to a cache with corrected coordinates and it will display properly on the map but when clicking on the list, it is way down the list. Is this a bug or was this intended?

    Are you only seeing this issue in List View? Or also on the cache details and Navigate To screens?

    It isn't intended, so I will look into this issue on Monday.

  7. Vector maps

    in Feature Requests

    Posted

    16 minutes ago, Team DEMP said:

    Not a big concern for me and I live on the NJ/NY border. These are the caches around my home location and you can see there's no map segments displayed in the top right quadrant of the screen as that is the NY border. Switching is quick. 

    In your case you could also download the "US Northeast" map which includes multiple states including NY and NJ.

  8. Vector maps

    in Feature Requests

    Posted

    9 hours ago, ady73 said:

    Would it be possible to show 2 different vector maps at the same time? This could be helpful, if you are caching alongside of the edge of a vector map.

    No, this isn't currently possible and we are not planning it. It is a bit harder of a feature to add, and, it has the potential to take up too much memory.

    What borders are you caching on?

  9. New offline map issues

    in Support

    Posted

    7 hours ago, Chris said:

    That looks so much better, although presented slightly differently it has all the necessary detail. If that were available offline it would be so much more user friendly at those levels of zoom. Can't fault the customer support, thanks again for all your hard work.

    Other things can always be adjusted, I have unlimited amount of control over it. :)

  11. New offline map issues

    in Support

    Posted

    4 minutes ago, Chris said:

    I'm guessing it's a trade off between having a large map but keeping the space required for it as low as possible therefore some detail is being lost? Hope it all makes sense.

    The new maps render the tiles on the fly and do not rely on actual image files being preloaded on the device. I am working to speed up the rendering significantly.

    Can you give me some coordinates of where on the footpaths are on earth? I want to be able to look at the same location that you are when I am updating our map styles.

  12. First Use Experience

    in Feature Requests

    Posted

    2 hours ago, bblais said:

    when you do that, it zooms out.  So, if I get the map to look like I want (e.g. the cache I'm navigating to, within 500 ft, and I are in the map) and I want to switch to the mode where it points me in the right direction with the rotating map I can't do that.  Hitting the location button zooms back out and changes the mode.  once I get it back to rotating map, I have to zoom back in - and make sure not to pan at all or I have to do it all over again.  as far as usability, I only really noticed the issue when I was close to the cache.

    I will look into this issue, as it shouldn't be doing this.

    2 hours ago, bblais said:

    iPhone 6.  just used to geosphere where many 1000's are handled without an issue.  it wasn't even a gpx file, I just hit the live refresh until there were about ~1000 caches and tried to add to an existing list which had about 500.  

    This also shouldn't happen. Can you reproduce the issue? Also, can you let me know what your GC username is so I can look in our crash logs?

  13. New offline map issues

    in Support

    Posted

    The new maps are Open Street Maps. However, we use our own custom style sheet to style the map and display data on the zoom levels we specify (meaning, I can change the zoom level that footpaths and other data show on). So here are some questions:

    1. Can you give me coordinates of where the footpaths are so I can take a look?
    2. What zoom level do you wish footpaths showed up on?
    3. Does the slow rendering only happen at high zoom levels, or always?

    I hope together we can fix these issues.

  14. First Use Experience

    in Feature Requests

    Posted

    Thanks for trying Cachly!

    8 minutes ago, bblais said:

    In the case where the map is rotating, it is odd that panning the map even a little changes the mode (it goes back to non-rotating). zooming doesn't seem to change this.

    This functionality matches that of Apple and Google map apps. This was specifically done to give a intuitive and cross app experience since users likely have used one of those apps.

    6 minutes ago, bblais said:

    There doesn't seem to be a way to switch to "rotate the map to show my direction" and not, without also changing the zoom. 

    If you tap the current location button Screen Shot 2016-12-08 at 10.06.06 AM.png a few times it will toggle you through the different modes. One of which rotates the map as you rotate. Is that what you meant?

    10 minutes ago, bblais said:

    crash importing a semi-large (~1000) caches.  that was disappointing, but smaller lists seem to work.  Geosphere's handling of very large lists quickly and efficiently is a game changer for geocaching, and is mentioned by others.

    What iPhone are you using? The import size depends on the amount of memory your phone has. As stated elsewhere we are working to fix this issue. Can you send me the GPX file?

    11 minutes ago, bblais said:

    parking coords for a cache only show up when you navigate to the cache itself, making it a little harder to find parking "in the area" if not all of the caches have that extra parking coord.

    Would you prefer them to be on the main map with all the caches?

     

    Please let me know if you have any other questions.

  16. Decrypt hint

    in Feature Requests

    Posted

    4 hours ago, Bolling said:

    I was playing around with this in V 2.0. I like the default as a decoded hint since it's hidden until selected anyway. But to actually encode a hint I had to turn the option on and off.   Whenever I go back to Settings the decode hint option shows as off even when it is on.  Not a big deal but I wanted to point it out. 

    Well shoot, you found a bug. Somehow when we were building in a new Settings option that switch got its association messed up. Thanks!

  17. User Created Waypoints

    in General Questions

    Posted

    2 hours ago, hidegoseek said:

    It shows up under the cache waypoint tab and I was expecting it under the user tab.  At first I didn't recognize it since it has no name, and I don't see an option to name the waypoint (like I can do when creating a waypoint within Cachly).  Any suggestions?  

    In the GPX data, there isn't an indication which Waypoints are cache waypoints or user waypoints. :(

    Currently there isn't a way to edit imported waypoints, but I will for sure keep that feature in mind.

  20. Multi-Cache Experience / Trackables

    in Feature Requests

    Posted

    18 minutes ago, BAMBI11 said:

    However I can't find the waypoints on the geocaching website. Do you know where to find this?

    One Waypoint that does show on geocaching.com is if you created a Waypoint with Corrected Coordinates. This will then show on geocaching.com that the caches coordinates have been corrected.

  22. Multi-Cache Experience / Trackables

    in Feature Requests

    Posted

    1 minute ago, BAMBI11 said:

    How does Cachly manage the waypoints? Are the waypoints just saved in the App? Are the waypoints saved in the cloud? What happen with the waypoints I reinstall the App?

    Waypoints are synced/saved to the geocaching.com API. So they will always be available no matter what device you are using or if you delete and reinstall Cachly. :)

  24. Multi-Cache Experience / Trackables

    in Feature Requests

    Posted

    7 hours ago, BAMBI11 said:

    1. Starting the navigation in cachly, the app shows just the actual cache on the map. It would be very helpful if Cachly would show the other caches around, too. When doing a multi-cache sometimes there are some other caches (traditionals or solves mysteries) on the way you can log in the meantime. So you don`t miss a cache and don't have to come back. 

    Added this to our feature list. :)

    7 hours ago, BAMBI11 said:

    2. It would be very helpful to have an additional waypoint button on the map, because at the moment you always have to switch back in the cache view and to waypoints and after you created the waypoint you have to navigate back to the map. That is too complicated and is frustrating. 

    This is currently possible. Just long press on the map and it will drop a pin. Then tap the pin callout and choose "Create as Waypoint". You can also drag the pin to move it, or fine tune the coords in the create dialog.

    7 hours ago, BAMBI11 said:

    3. For multi-caches it is helpul to have an projection feature. In many cases you have to go for xxx meters in xxx degrees. 

    This is something we have had on our feature list for a while and hope to get it added very soon.

    7 hours ago, BAMBI11 said:

    4. There should be an option of "automatic log" of trackables in the preferences menu. I want to log all my trackables as "visit" in each cache. At the moment I have to do this manually. 

    Others have suggested this as well. So an automatic "dip" list?

  25. Offline enhancements

    in Feature Requests

    Posted

    2 minutes ago, AnyMules said:

    I look forward to having an update that will allow lots of caches to be installed.  I travel quite frequently here in Australia, mainly within South Australia (about 14,000 active caches) and Victoria (about 16,000 active caches) and have become quite used to having them all available on my phone wherever I happen to be.

    I hope to start work on this version after the Christmas holiday.

    2 minutes ago, AnyMules said:

    If I then select the sort button on the top right and change it to Ascending Distance, the caches in the list are not sorted by by what is displayed as their distance, and I have some 18km mixed in between some 20km, and the caches that are right next to me are many pages of scrolling down the list (example screenshot attached).

    This is a bug that was reported by a few other users also. It has been fixed in our internal 2.0.1 version which I hope to submit to Apple this week.

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