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Nic Hubbard

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Everything posted by Nic Hubbard

  1. Nic Hubbard

    Menu truncated on Apple Watch 7

    Thanks, we have identified this issue as well and there will be a fix in 7.0.6.
  2. Nic Hubbard

    Cachly waypoint gpx file fails to import into GSAK

    Are these waypoints that you created as caches? Have you looked in the file a line 1151 to see if there is anything strange? As mentioned before, can you please send the file to support@cach.ly? Thanks.
  3. Nic Hubbard

    Multiple Logs Displayed

    Work has been done on this for the 7.0.6 release.
  4. Nic Hubbard

    Differentiation of UK road classification

    This is a great suggestion. Thanks!
  5. Nic Hubbard

    Add compass to map screen for easier navigation

    Thanks for the suggestion.
  6. Nic Hubbard

    Exporting list with & in title generates invalid GPX file

    There is an issue with using & in the tile. Just remove this and it will work. Will be fixed in our next release.
  7. Nic Hubbard

    Need to keep logging in

    What are you meaning about it taking too long? The login screen?
  8. Nic Hubbard

    Photos in Personal Notes not on iCloud Drive (Problem)

    I have never heard of this. At this point, you are accessing the iOS Files, so this is outside of Cachly itself, so not sure what this error means. Something strange is going on with iOS and iCloud Drive. It sounds to me like this issue it outside of Cachly and it something that iOS has caused during the upgrade. I would contact Apple Support and ask them about what can be done about this issue, and why iCloud files didn't transfer and are missing for an iPhone migration. As a last resort, I would also check to see if there is a backup in iCloud and see if you can restore from that: https://support.apple.com/en-us/HT204184 Sorry about this happening!
  9. Nic Hubbard

    Photos in Personal Notes not on iCloud Drive (Problem)

    Was there a backup created before the migration?
  10. Nic Hubbard

    Photos in Personal Notes not on iCloud Drive (Problem)

    And, is your friend sure they have logged in with the same iCloud account?
  11. Nic Hubbard

    Photos in Personal Notes not on iCloud Drive (Problem)

    It is possible that the migration caused an issue outside of Cachly with iCloud, but I cannot be sure. Have you tried restarting both devices?
  12. Nic Hubbard

    Show multi waypoints

    In Settings > Caches & Waypoints make sure to turn on "Full Cache Data" and "Show All Waypoints". This will allow you to load waypoints for all caches.
  13. Nic Hubbard

    Refresh functionality on the offline lists

    Make sure that you are toggled to show the map instead of list view.
  14. Nic Hubbard

    Refresh functionality on the offline lists

    Yes, when viewing an Offline List, tap the ... button on the top right and choose "Update Caches".
  15. Nic Hubbard

    Show multi waypoints

    On the Navigate to Cache screen it will show all Waypoints. Are you not seeing this? What GC?
  16. Nic Hubbard

    Photos in Personal Notes not on iCloud Drive (Problem)

    Did you turn off iCloud and iCloud Drive on the iPhone 7? Yes. Your photos will still be saved on iCloud, even if your new phone doesn't see them yet. Have you made sure to turn on iCloud and iCloud Drive, including making sure that Cachly's use of iCloud is turned on? You can verify that the files are still there by going to www.icloud.com and logging in, then going to iCloud Drive > Cachly > Photos. There you will see the GC codes of all the caches that have images, and the images are inside of the folders.
  17. Nic Hubbard

    Filter for found I last x days?

    You can create an offline list filter for Date Last Found, and then set the date a few days back with the Later than or on login. This is a good solution for the time being.
  18. Nic Hubbard

    Loading a GPX file from other than Dropbox

    We will have a small fix in our next version that hopefully will help situations like yours.
  19. Nic Hubbard

    Time, signal and battery display disappear

    This is a general iOS bug that has been around in iOS for quite a while. If you google "iOS status bar disappears" you will find many pages on this topic. Sadly, it is very random and Apple doesn't seem to want to fix it yet.
  20. Nic Hubbard

    Is Cachly stable on iOS 15

    Yes, we tested it extensively and released updates for iOS 15 compatibility.
  21. Nic Hubbard

    Trackable set to always visit

    You are meaning a log text template for unique trackables? You can create a text template that can be manually inserted in this case. This is what the new auto-visit feature in 7.0 is for. Have you used this?
  22. Nic Hubbard

    Trackable set to always visit

    This feature was added in our 7.0 release. You can create Text Templates for trackables, have you tried this? You can also create a text template that isn't tied to a log type, and insert that when you choose.
  23. Nic Hubbard

    Finished Lab Cache with Smiley

    This is a limitation of the geocaching.com API, which will be fixed in the future. Currently, you can long press on the AL cache and choose to set as found.
  24. Nic Hubbard

    Need to keep logging in

    Not sure what the issue could be. Often it seems like an API issue with authentication.
  25. Nic Hubbard

    Camera won't work on cachey with my iPad

    At some point, did you not allow Cachly camera permissions? Look in the iOS Settings for Cachly (scroll down to it) then see if you have allowed Camera permissions. Was this the issue that I think you reported previously?