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Nic Hubbard

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Everything posted by Nic Hubbard

  1. Nic Hubbard
    I have considered this, but don't yet have it planned.
  2. Nic Hubbard
    Can you explain this a bit more on how this works? Just a reminder that c:geo is not a geocaching.com partner app, and they grab data from the website in ways that I cannot, so we might not be able to do what they do.
  3. Nic Hubbard
    This is intentional. The API is rate limited and you can only do a limited amount of requests per 60 seconds.
  4. Nic Hubbard
    Hmm, are you using the same App Store account?
  5. Nic Hubbard
    You would just use the "Restore Purchases" option on the bottom of the payment screen.
  6. Nic Hubbard

    Adventure labs

    Nic Hubbard replied to Bcacba's topic in Support

    Check your filters. Try resetting them then search again.
  7. Nic Hubbard
    This is a bug in the geocaching.com API that I am working with them to fix. Sorry for the inconvenience.
  8. Nic Hubbard
    Do you have full cache data turned on as well as loading 100 caches at a time? If so, either turn off full cache data or set the number of caches to 70. These combined settings overwhelm the geocaching.com API.
  9. Nic Hubbard
    I don't have a release date to announce at this time.
  10. Nic Hubbard
    Can you try using the "clear all checkmarks" option in Settings?
  11. Nic Hubbard
    Do you have steps to replicate this?
  12. Nic Hubbard
    Thanks. This will be fixed in our next release.
  13. Nic Hubbard
    That is great news!
  14. Nic Hubbard
    There are MANY ways to get a GPX into Cachly. Basically any place in iOS that has a share option, you can share that file with Cachly. You can do this from Dropbox, Files, etc etc. In email, just long press on the file itself and you can share with Cachly.
  15. Nic Hubbard
    I have tested and can replicate this as well. Sadly this is Dropbox crashing, not Cachly, so I have no way to investigate it. My guess is they changed something in their newest update. In Cachly 8.0 we no longer use the Dropbox app but use the Files app instead to access Dropbox files. Until then, I would start in the Dropbox app then choose to share with Cachly.
  16. Nic Hubbard
    Cachly provides support for many apps. They just don't show unless you have them installed: https://help.cachly.com/article/29-routing-providers Support for sharing to Tesla will be coming in our 8.0 version.
  17. Nic Hubbard
    You are are on the navigate to cache screen, tap the ... button and you will have options to share the coords with. Is that what you were wanting?
  18. Nic Hubbard
    So a 502 error is what you are getting. And from what I understand, that is on the client side. Which is the user. Have you tested this on both wifi and cell data? Are you using VPN or have a firewall that could be affecting the request?
  19. Nic Hubbard
    Got it. Thank you.
  20. Nic Hubbard
    If you can get the one list to error, send me the debug data by doing More > Help & Support > Debug data and send to support@cach.ly. Thanks.
  21. Nic Hubbard
    Is this a specific list that you are having issues with? There have been PQ issues where a specific cache will cause the API to throw a 500 error, but it is hard to replicate.
  22. Nic Hubbard
    Thanks for the suggestion, will look into this.
  23. Nic Hubbard
    Yes, this has been added in our 8.0 version which is in development.
  24. Nic Hubbard
    Sounds like something is not synced. Go to Settings > Highlighting and choose the option to manually sync highlights.
  25. Nic Hubbard
    This has been fixed in our 8.0 version, due for release in a few months.
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