Nic Hubbard

Yes, it looks like this is affecting offine maps. Working on a fix.

Thanks, will work to regenerate this map. 

9 hours ago, downy said:

Unfortunately the link doesn't work anymore...
Where can you find the map legend now? The many lines of different colors and the many symbols are very confusing.

We don't have an updated page at the moment. Do you have a screenshot of what you are wondering about?

Please see our help article about this: https://help.cachly.com/article/34-why-dont-i-see-all-of-my-geocaching-com-friends-in-cachly

I have considered some options like this, but currently the focus is to use the watch complications as a launcher for the watch app.

Can you send an email to support@cach.ly with the GPX file so that I can look it over? Thank you!

Thanks for the suggestion!

On 3/7/2022 at 5:40 PM, Prerules said:

I deleted the app and reinstalled it. It now shows 75MB usage. What’s funny is the total usage on my stayed at 39.9GB. So while it was saying it was using 9GB, it wasn’t really.

Hmm, that is strange!

3 hours ago, Prerules said:

I tried that and it didn’t change.

In your specific case, I am not sure. Offline maps are the only thing that would take up that amount of space. The last resport is to delete Cachly and install again, making sure to backup your offline lists.

iOS might not updated the usaged without a restart. I would restart your phone then check again.

1 hour ago, Prerules said:

I have Cachly installed on my IOS device and it currently takes up 10GB of space. Is there a way to decrease that? I don't have any offline maps added.

What does your Usage screen show? Cachly should never take up that much space without offline maps. Maps are the #1 source of large data sizes in Cachly.

No, there are 1000 other important things that are priority before this.  

Are you meaning in Pending Logs, you are wanting a way to bulk insert log text into all of the pending logs?

Only one file per .zip is supported. You will need to import the GPX files one at a time, or have one GPX compressed in the .zip.

25 minutes ago, Trauerweide said:

So I'm really confused why this is making problems right now.

It is a server side bug. So a change that Geocaching HQ made to their API (not sure what) is now triggering the 500 error when full cache data and 100 caches are requested.

Do you have the "Full Cache Data" option turned on? If so, try turning that off and see if that helps.

If it DID fix the issue, can you let me know what you have for the number of caches to load setting? Is it 100?

9 hours ago, Trauerweide said:

I have the same problem for several days but don't wanted to delete and reinstall Cachly yet. The geocaching app is working without problems. Is there anything that I can do to solve the problem without deleting cachly?

Also, if you turn of live filters, does that solve the issue? If it does, Please make sure to see my above comment about sending debug data, it would really help.

6 hours ago, Trauerweide said:

I have the same problem for several days but don't wanted to delete and reinstall Cachly yet. The geocaching app is working without problems. Is there anything that I can do to solve the problem without deleting cachly?

Hmm, have you tried turning off all filters to see if that helped? Also, can you try the searcha again, then use the option in Cachly to contact support and send us an email. Then make sure to include debug data so we can see the request that is being made.

54 minutes ago, markens said:

Wouldn't it be straightforward to apply such a filter locally after the results are returned by the API (which would give the user the same effect)?

Simple answer is yes, but it would cause some irregularies with how many caches are returned. Would have to educate the user before adding a filter like this.

On 2/26/2022 at 2:06 PM, Beardman75 said:

When doing a live search, it would be handy if there was an option to exclude past events

Thanks for the suggestion. The geocaching.com API doesn't currently support this, so we aren't able to add this feature currently.

19 hours ago, chihuahuajill said:

I resolved the problem by deleting the Cachly app and reinstalling. I saved all my offline lists as gpx files prior to removing the app because they were deleted along with the app. After reinstalling, everything worked fine and I reimported the gpx files back in to restore my offline lists. 

Hmm, that is really strange. You should never have to delete Cachly. A 500 error comes from the geocaching.com API.

Thanks for the suggestion, we are looking into this.

11 hours ago, barefootguru said:

I’d also find it handy to be able to edit Drafts in Cachly.

Thanks. I am still considering this for a future version.

Hmm, something might have went wrong with the iOS migration process.

In this case I would delete Cachly and reinstall as you will want to start fresh on a new iPad.

The geocaching.com API does not support sorting this way so it isn't something that we an add.