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Nic Hubbard

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Posts posted by Nic Hubbard


  1. 1 hour ago, koc256 said:

    When this behaviour is only by one map, that is annoying. I would understand if it was any ordinary map. But ONLY at the premium for which I paid? This is bad UX. It is very annoying. I assumed you could fix it when it was the fault of only one map. :(

    No, this isn't a bug, and is the way our Premium Offline Maps are intended to work. Of course we appreciate everyone's opinion. :)


  2. On 1/4/2021 at 10:56 AM, mustakorppi said:

    When done like this, the file appears on the phone's Files app, but it has a little cloud icon on the upper right corner indicating it's not stored locally on the phone. Trying to copy a file to Cachly from this state gets me the infinite Processing wheel every time. If in I tap Download first in Files and then copy it to Cachly, that works like a charm.

    Yes, this appears to be the root of the problem. I will see if there is anything I can do on my end.


  3. 13 hours ago, Thot said:

    Have you considered making it an option to use GPS course for the pointer?

    No, as the pointer is specifically a heading indicator, which GPS course cannot do. Think about if you are standing close to a geocache, rotating your body looking for the cache, the compass will provide correction direction for the pointer in relation the tip of your phone, so when looking at the map you know exactly which way you are facing. GPS course cannot do this unless the user walks for a distance.


  4. 7 hours ago, koc256 said:

    It's the only map (premium map) where it behaves like this. But the premium map should be perfect, right? Could you fix it?

    I am seeing Google Maps and Apple Maps doing the same thing.

    Can you explain what issues this causes with your usage and as a geocacher? I do not see this as a bug at all.


  5. 6 minutes ago, koc256 said:

    I have issue only with premium maps. Standard map set does not have this issue.

    This is the deceleration of the multi-touch gesture. This is normal for maps and Google and Apple maps both do this when you do a hard pinch or push.

    Can you let me know what sort if problems this is causing?


  6. 1 hour ago, koc256 said:

    I would welcome the opportunity to have OSM as offline maps.

    Premium Offline Maps are sourced from OSM data, but are data and styles are picked carefully for our specific Premium Maps. They are not meant to copy OSM styles, as this was not the goal. The goal was to make the best offline map experience for my users. :)


  7. In your video, can you explain the issue and how this is affecting you? I am not seeing the issue.

    In your screenshot, it looks like you have a lot of map details turned off. Long press the map layers button and choose the options you want to see:

    IMG_8A74F5BF6C86-1.jpeg IMG_0102.PNGIMG_B202BF5C031D-1.jpeg

    As for colors, this is just personal preference. I have spent years now perfecting how the Premium Offline maps are displayed, so I am very proud of them. :)

     


  8. 12 minutes ago, koc256 said:

    And PREMIUM maps is worst for using, because during zooming the map changes its size slightly by default :(.

    Can you show me an example of what you mean?

    Looking at your screenshots, I think everything looks pretty good in our Premium maps. Can you point out some things that you feel are missing from the Cachly maps? Also, please remember that as with many other iOS map types, map objects will appear as you zoom in. Meaning you will see a more detailed map as you zoom in.

    13 minutes ago, koc256 said:

    Please add maps layers from L4C apps to Cachly. There are OSM maps.

    Cachly also uses OSM for our map source, but I wouldn't ever copy or use another apps maps.


  9. 14 hours ago, Thot said:

    So, if you use the compass to create the pointer this difference is why I have been confused by your program's behavior. 

    This is not something that I would use the GPS "course" data for. That is only for when you are moving that it will show the correct direction of movement. The heading indicator is not this.

    It requires the compass because you can stand stationary in one location and rotate and the course indicator will change using the compass to point you in the direction of the cache based on the top of your device. This is not something that GPS course direction can do, as it doesn't update when a user rotates a compass.

    I think we should just move on from this topic, unless you have another specific question, as I feel this is getting a bit heated.  Thanks.


  10. 2 minutes ago, Thot said:

    I didn't know the phone had a compass, I'll find it and test it. 

    Yes, there is compass hardware inside of the iPhone, which is what controls the compass in Cachly on the navigate to cache screen, as well as the red heading indicator. If you test the iOS compass app, please see if it performs correctly so we can use it as a comparison. 


  11. 1 minute ago, Thot said:

    Maybe cellphones just don't work well for this activity.

    There are hundreds of thousands if not millions of Geocachers using the various geocaching apps on mobile devices, as well as over 5 years worth of happy Cachly customers. We haven't ever had this issue reported, so that is why I was thinking it could be an issue with the device itself.


  12. 8 minutes ago, Thot said:

    I don't have to wait 'till next time.  All of your conditions were met (except a completely flat phone) in my example above.  The phone was pointing in the direction of travel and the pointer was at right angles to the direction to the cache. 

    Have you tried the test at home, outside of a car? The red arrow on our current location is pointing in the direction of the top of your phone. If this isn't happening, when comparing it to the map you are seeing, then there is likely and issue with the compass in your iPhone.


  13. 4 hours ago, Thot said:

    No ideas?

    Unfortunately no. I cannot replicate this, and no other user has reported this, so it remains a very curious issue.

    If you can do some testing, it would be helpful. Have you tried navigating to the cache from a long distance and not turning off your phone to see if you get to the cache and the distance continues to update?

    One last thing could be that the GPS and location services in your older iPhone isn't working as well anymore, that is just a hunch, but the last thing I can think of.

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