Nic Hubbard

When you were updating and the app was upgrading, did you stop the database upgrade process?

If you do not need the offline images and backups, you can delete those folders using the Files app. Remind me what iPhone you are using?

Thanks for the suggestion. At this time the geocaching.com API that Cachly uses does not have an option for this.

No, we have no reports of this. What map are you using? Does this happen with other map types?

Thanks. I got the file but have not been able to investigate yet. You will be fine to update to 8.0.3.

In 8.0.3 users who previously purchased offline maps can now download and use pro maps without a subscription. This is a policy change, so if you purchased maps previously, and bought a new maps subscription and are not wanting to continue it, please contact me. Although I would encourage users to support through subscriptions as it greatly helps with server costs and allows continued development.

Great suggestion. I will give it some consideration!

Quicker way. In 8.0 you can download the .zip right into Cachly using the API. Go to Settings > Imports & Pocket Queries, scroll to the bottom and turn off the full data option. Then you can go back to the PQ screen and download them all quickly. Next you can update those offline lists to full cache data if required. Hope this helps.

Hi, can you let me know what you mean by you can't get into the program? Can you post some screenshots? Thanks!

Can you send me the My Finds GPX that you are importing so I can test? support@cach.ly

Please feel free to reach out right away when you have issues like this. This particular error is likely caused by you having "full cache data" and loading 100 caches at a time. In Settings, change that to 70, and do not use full cache data unless you need to, it makes the API pretty slow.

Glad to hear that helped!

This has been fixed for 8.0.2.

Thanks for the suggestion!

I would need to regenerate the topo maps and hillshades to provide more detail, but not sure when I will get to that. what are the coordinates for this location?

No worries. There are some bugs that have arisen that we didn't catch in development, but I am working hard to get these fixed in 8.0.2.

You can just delete the Antartica map and that will free up your space. The reason you are seeing it is that in the past, you must have download Antartica and it failed to uncompress (likely because the download was in the background) and was hidden in your filesystem. Cachly 8.0 will uncompress these and place these in your maps folder so that you have the option to remove them or leave them. Let me know if deleting it clears up space for you.

Can you email support@cach.ly please.

I would like to be able to take a look inside of the offline maps folder, but there is no way to do that without building in extra code and having you install a beta version. Would you be willing to install a beta?

Yes, this is not normal. How long have you had Cachly installed?

Do those areas have elevation change? If so, they should show topo lines.

Creating a backup inside the app is just for GPX files. The docs describe how to backup the database. Did you backup the database file? Was there a specific reason why you deleted Cachly?

That is correct, if the maps are geographically far apart then you will see overlapping map elements, especially ocean features.

Hints do not allow HTML. Do you have a GC code for the cache in question?

Hi @BassXX. I am sorry that you feel cheated about the new subscription model. As others said, it was done out of necessity because Cachly was losing money on the great cost of offline maps and the pay once model was not paying for the infrastructure costs. Shoot me off an email at support@cach.ly and we will make it right. Hope you have a good day.