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Nic Hubbard

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Everything posted by Nic Hubbard

  1. Nic Hubbard

    Waypoints not saving

    Can you please confirm if this is in offline or live?
  2. Nic Hubbard

    Find User caches not visible in Map View

    Do you have the Settings option "Fit to Map" turned off? If so, it looks like there is a bug causing what you are seeing if you have that option off.
  3. Nic Hubbard

    Find User caches not visible in Map View

    That is strange. Can you let us know the GC username and show us a screenshot?
  4. Nic Hubbard

    Waypoints not saving

    Was this for live caches or offline? We had some fixes for waypoints in our 5.1.2 update, make sure to update and see if that fixes the issue.
  5. Nic Hubbard

    Can’t email support

    Email Support option is tied to your iOS email setup, so if you don't have anything configured there you aren't able to send. Feel free to email support@cach.ly or let us know your question here.
  6. Nic Hubbard

    problem with exported logs

    This issue has been fixed and will be included in our 5.1.3 update.
  7. Nic Hubbard

    *|find_count|* in Log Templates

    There is a bug currently with the find_count keyword. We are working to get this fixed.
  8. Nic Hubbard

    find_count: Wrong number in logs

    There is a bug currently with the find_count keyword. We are working to get this fixed.
  9. Nic Hubbard

    problem with exported logs

    When you view the pending logs, do those logs have log text when you view them?
  10. Nic Hubbard

    Premium maps - details (hiking and cycle trails)

    New maps use an icon of a car for parking as well as filling the space with color. Do you have a specific location where you see parking lots missing? I have never seen missing parking lots. You must have some map layers turned off such as Points of Interest. Check your Settings and make sure that is turned on. It is on by default: Please make sure to turn on the Points of Interest layer, so it shows the data you are missing:
  11. Nic Hubbard

    Premium maps - details (hiking and cycle trails)

    Thanks. This is something I will be happy to add in a future version. You are seeing parking lots that are missing? Which coordinates is that at?
  12. Nic Hubbard

    Named color markers/Tags

    It would not be hard at all, but I have worked vigorously to design the UI to not be cluttered and I think in this case showing the user definable label would clutter up the interface.
  13. Nic Hubbard

    Premium maps - details (hiking and cycle trails)

    Yes, I would need coordinates for all of these examples. I am not sure what this is? These sort of additions would make the offline map database sizes much too large. Image how many thousands of tree objects might be in OSM for a country. We have purposely omitted certain things like this. House and buildings numbers are omitted as it is unnecessary data to make the database larger.
  14. Nic Hubbard

    Named color markers/Tags

    Since these are user definable label names it is up to the user to remember what custom names were given. I do agree this is a nice idea! However at this point it isn't built in a way that could easily accommodate this change. Thanks for the suggestions!
  15. This has been fixed and will be in our 5.1.2 update.
  16. Nic Hubbard

    Integration of Adventure Labs

    Unfortunately this is out of our hands. Lab caches are not included in the partner API, so we are not able to include them at this time.
  17. Nic Hubbard

    New feature: display favorite points in percent %

    The API doesn't include % data sadly. Do you know what the calculation is to figure out the %?
  18. Nic Hubbard

    Premium maps - details (hiking and cycle trails)

    Do you have an example on openstreetmap that you can show me? Cachly does show direction with small arrow icons, are you not seeing that? Also, can you show me an example of the passable by car road? I would need to see what OSM attribute that road is tagged with.
  19. Nic Hubbard

    Bad request (400) after update to v5.1

    The logout button is directly on the More screen, not within your profile:
  20. We are aware of this issue and are working to fix it. I assume this only happens in Offline?
  21. Nic Hubbard

    Named color markers/Tags

    Can you explain what you mean by this? What do you mean by this?
  22. Nic Hubbard

    Toggle option to show found mysteries at posted coords

    We don't have plans for this yet, but it is on our list of feature to consider.
  23. Nic Hubbard

    Bad request (400) after update to v5.1

    You should be able to dismiss the message and logout on the More tab. Is this not working?
  24. Nic Hubbard

    Bad request (400) after update to v5.1

    Hi Peter, can you tap the More tab on the bottom right then choose the Logout button on the top right.
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