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Nic Hubbard

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Everything posted by Nic Hubbard

  1. Nic Hubbard

    Clickable trackable name in Profile section

    Unfortunately this isn't something that is possible with the geocaching.com API.
  2. Nic Hubbard

    Flickering maps

    Thanks, I can replicate this. It seems this is a new iOS 13 specific bug. Testing some of our other devices, pre-iOS 13 do not have the issue. I will get this bug logged.
  3. Nic Hubbard

    Flickering maps

    Thank you. I just watched it. This happens because the Standard Offline Maps are old technology and is quite slow at drawing the map tiles. Have you tried our new Premium Offline maps? This is our next generation offline maps that are extremely fast, detailed, beautiful and updated very frequently. Please give them a try as I think you will be quite pleased! Please let me know if you have any other questions.
  4. Nic Hubbard

    Flickering maps

    I think for privacy reasons you can send it to our support@cach.ly email. Thanks.
  5. Nic Hubbard

    Flickering maps

    Nothing has changed at all in Cachly regarding maps, so what you are seeing must be an iOS issue. Do you mean the tiles are loading? Can you provide a screen video of the issue? Thanks!
  6. Nic Hubbard

    Premium Offline Map Problem

    The maps have been restored to a previous version. We will be working on diagnosing the bug that caused this. Thanks again for reporting!
  7. Nic Hubbard

    Premium Offline Map Problem

    It looks like there were some server issues when generating maps for all of the USA. I am working to restore the map files and then will work to fix the issue. Thank you!
  8. Nic Hubbard

    Import GPX file

    You have to tap the option to choose where you want to import the GPX file. Hope that helps!
  9. Nic Hubbard

    Waypoints not saving

    If you access history, it will first check your offline lists to see if it contains an offline cache. It that is not found then it will load a live cache.
  10. Nic Hubbard

    Waypoints not saving

    Is this on the live tab or offline?
  11. Nic Hubbard

    Import GPX file

    There isn't currently a solution to this. I have been working directly with an Apple engineer on the issue, and as mentioned in the above when multiple apps are registering for GPX files is when the bug occurs. He said there is no fix. The one fix I do see in the thread is to allow Cachly to open ANY file type, which I am hesitant to do.
  12. Nic Hubbard

    Import from iCloud Drive

    You should already be able to do this, but you do it the opposite way. Open the Files app on your device and browse to your files, then: Long press the file Scroll down on the menu to "share" Then choose "Copy to Cachly" in the menu
  13. Nic Hubbard

    Automatic Refresh to see caches while moving

    No, Cachly does not have an option for this. It is a limit of the geocaching.com API and would be really hard for us to implement this feature. The official app is able to do this since they able to do things differently in their app.
  14. No malfunction at all. It has to do with the new way that iOS 13 shows modal windows and allows them to be pulled down (test by getting to the bottom of the filters screen and continue pulling your finger and you will see the modal window kind of spring down and up when you let go) that is interfering with the touch events of the DT rating sliders.
  15. This is an iOS 13 issue that we are working to fix.
  16. Thanks, have logged this as a bug. Sadly this is a bug that came up because of iOS 13. It will be fixed. Thanks!
  17. Nic Hubbard

    Offline Maps Removal

    You can swipe the map in the map options screen. and it will show the delete option. You can also tap Edit and see the delete indicator next to a map. Tap that to delete.
  18. Nic Hubbard

    Purge Logs

    When you are on the lists screen, tap the ... button next to your offline list, then choose Options. This will give you the various purge options.
  19. Nic Hubbard

    Import GPX file

    Can you please use the work around to zip the GPX files? Apple has broken the GPX import for some users in iOS 13 and sadly we cannot guarantee a fix for everyone.
  20. Nic Hubbard

    Pasting a text into a log message

    Thanks, will investigate the bug.
  21. Nic Hubbard

    Many app restarts if the app is in background

    I am on an 11 Pro also and I am not able to replicate the situation. Can you send me the crash files for Cachly by email (make sure to send the files not just copy the text) that way I can use them to debug? support@cach.ly Thanks!
  22. Nic Hubbard

    Wrong 'Original Coordinates' when offline

    Thank you, I will use those steps to try and replicate.
  23. Nic Hubbard

    Many app restarts if the app is in background

    This is just the normal iOS watchdog process that will kill apps in the background if other apps in the foreground are needing the resources.
  24. Nic Hubbard

    Small UI glitch with iOS 13

    Thanks! Will get this fixed.
  25. Nic Hubbard

    Wrong handling of decimal separators

    Just an update. This will be fixed in 5.2.10.
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