MMDE Posted February 28 Report Share Posted February 28 Hi, I have a problem with Cachly lately. I'm becoming following error message: Quote Error You don't have permission to save the file "GC7ZNY4" in the folder "Photos". (see picture) I was trying to add picture to personal note. Premium user of Geocaching.com Cachly v. 7.1.3 on iPhone 15 Pro Max iOS v iOS 17.4 (21E217) - public beta 4 I can find any cause or a way to fix it. (iPhone setting and so on...) What can I do? Any Ideas? Quote Link to comment Share on other sites More sharing options...
Nic Hubbard Posted February 28 Report Share Posted February 28 Never seen this error before. Cachly saves these photos to iCloud, do you have iCloud or iCloud drive turned off? Quote Link to comment Share on other sites More sharing options...
MMDE Posted February 28 Author Report Share Posted February 28 No. In this fall, I did't change anything. I was usin Cachly a maybe one month ago on Grand Canaria and everything was fine. Yesterday I wanna to save a pic to personal note (as usually) to a cache I was actually searching and than..... this error. Should I try to delete iCloud backup of Cachly and turn it on again? Quote Link to comment Share on other sites More sharing options...
Nic Hubbard Posted February 28 Report Share Posted February 28 28 minutes ago, MMDE said: Should I try to delete iCloud backup of Cachly and turn it on again? No, that wouldn't help. I would try restarting your phone to see if iCloud permissions have gotten messed up. Quote Link to comment Share on other sites More sharing options...
MMDE Posted February 28 Author Report Share Posted February 28 I've tryed it already. It doesn't help. That's why I've deleted the app on my phone and instal again (see the backup/synch feature request) Quote Link to comment Share on other sites More sharing options...
Nic Hubbard Posted February 28 Report Share Posted February 28 3 hours ago, MMDE said: That's why I've deleted the app on my phone and instal again I would not recommend deleting the app to solve a problem like this. In the Files app, are you able to see a Cachly folder? Quote Link to comment Share on other sites More sharing options...
MMDE Posted February 28 Author Report Share Posted February 28 No, I don't see such a folder there, although it was there before. I don't know what happened, but I didn't delete it at 10000000%. Quote Link to comment Share on other sites More sharing options...
Nic Hubbard Posted February 28 Report Share Posted February 28 1 hour ago, MMDE said: No, I don't see such a folder there, although it was there before. I don't know what happened, but I didn't delete it at 10000000%. iCloud creates a Cachly folder and that is where all the files are placed. In Files, do you see iCloud Drive? That is where the Cachly folder is located. Maybe iCloud Drive got turned on in settings on your phone? Next thing it try is to logout of iCloud and back in. Quote Link to comment Share on other sites More sharing options...
MMDE Posted February 28 Author Report Share Posted February 28 I can mark it as SOLVED. I reall don't have any clue, how's it possible, but the original Cachly folder with 2 subfolders Photos and Photos 2 was really deleted. Even though I manually created a Cachly folder and a Photos subfolder, adding a photo to a private note didn't work. Only when I restored the completely mysteriously deleted original folder created by the app and all the files in it in iCloud, adding a photo works again. I'm not a lame when it comes to iCloud and the whole Apple ecosystem as well as the digital world and life, but I really can't explain this in any way. Simply "X-Files." Conclusion: a) problem solved b) thank you for your efforts and willingness to help. Nic Hubbard 1 Quote Link to comment Share on other sites More sharing options...
Nic Hubbard Posted February 28 Report Share Posted February 28 Happy to hear that it is solved! Quote Link to comment Share on other sites More sharing options...
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