AnTsInRpAnTs Posted August 4, 2019 Report Share Posted August 4, 2019 For the last couple of weeks, I have had this message appear when I open the App. Initially I couldn't proceed at all. I read a comment from Nic in this Forum that suggested I should Logout and then log in. That seemed to cure the issue but it was only temporary . Now I get it every time I open the app. I can click on OK and that makes the message disappear and I can use the app. But it happens every time I open the app. How can I stop this message appearing? Quote Link to comment Share on other sites More sharing options...
Nic Hubbard Posted August 4, 2019 Report Share Posted August 4, 2019 What version of Cachly are you using? You are saying that logout doesn't help? Quote Link to comment Share on other sites More sharing options...
AnTsInRpAnTs Posted August 4, 2019 Author Report Share Posted August 4, 2019 5.2.1 (4) Initially I had to logout then login to Geocaching.com. But, ever since I solved that link to Geocaching.com, when I open the app, I get that message on screen. When I click on OK, the message disappears and I can use the app normally with no issues. But as soon as I close the app and then open it again, the message reappears. Quote Link to comment Share on other sites More sharing options...
Team DEMP Posted August 5, 2019 Report Share Posted August 5, 2019 If you haven't, try to logout and log back in again. Tap More at the bottom of the main screen and then tap Logout in the top right of the More screen? Maybe logging out and back in again, if you haven't already tried, might reset things for you. Quote Link to comment Share on other sites More sharing options...
AnTsInRpAnTs Posted August 5, 2019 Author Report Share Posted August 5, 2019 Thanks for the suggestion, Team DEMP. I had already done that many times but I just tried it again and was given an opportunity to link to geocaching.com again, which I did. That seems to have worked as, afterwards, when I returned to the Cachly app, and them logged out of that, I was then able to log back into Cachly without getting the Error message. Hopefully, the problem is resolved but I will wait a bit before confirming it. Quote Link to comment Share on other sites More sharing options...
AnTsInRpAnTs Posted August 5, 2019 Author Report Share Posted August 5, 2019 Having now switched my phone off and on, things are looking good as Cachly opened without "Error . . ." Quote Link to comment Share on other sites More sharing options...
AnTsInRpAnTs Posted August 6, 2019 Author Report Share Posted August 6, 2019 Unfortunately, this problem has NOT gone away. I have been out on a maintenance mission with no problem encountered but, when I got home, I re-opened the app (which I had closed) and the" Error Request failed ..." message appeared again. Quote Link to comment Share on other sites More sharing options...
Nic Hubbard Posted August 6, 2019 Report Share Posted August 6, 2019 Hmm. Something is happening in the background when you are opening the app, and I am not sure why you would get the error. We have a 5.2.2 update coming out soon with some additional fixes that should solve your issue. Quote Link to comment Share on other sites More sharing options...
AnTsInRpAnTs Posted August 7, 2019 Author Report Share Posted August 7, 2019 Will await the update. Thanks Nic. Quote Link to comment Share on other sites More sharing options...
Nic Hubbard Posted August 7, 2019 Report Share Posted August 7, 2019 8 hours ago, AnTsInRpAnTs said: Will await the update. Thanks Nic. 5.2.2 has been released to the App Store. Quote Link to comment Share on other sites More sharing options...
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