Dave w Posted April 10, 2024 Report Share Posted April 10, 2024 Latest Update Feedback... I upgraded my Cachly app yesterday following the latest IOS update. It gave me an 'we are upgrading your Database warning' for more than 30mins, so I left it running. Following the update the app wouldn't open, would display the Cachly screen for about 10s and then it would close itself. I tried various things, online/offline and restarting the device all TNA. I looked at previous issues like this and the advice was to reinstall the app, so I did. I lost all my Cachly offline lists. This is slightly annoying, but I will live with it, assuming there is no way to retrieve them? I lost all my downloaded offline maps. Again this would be slightly annoying, as I had a few large maps in there, but now Cachly wants to charge me for the pleasure of re-downloading them. Again I assume there is no way to get my offline maps back? I normally love Cachly. (jut not today :)) Cachly version number 8.0.1 (1) iOS version 17.3.1 Device that you are using Iphone11 Screen that issue is happening on and if you can replicate it. See above If you are a Regular or Premium user of geocaching.com Premium Quote Link to comment Share on other sites More sharing options...
Nic Hubbard Posted April 10, 2024 Report Share Posted April 10, 2024 Hi Dave, shoot me off an email to support@cach.ly and we will get this worked out. Quote Link to comment Share on other sites More sharing options...
OzGuff Posted April 11, 2024 Report Share Posted April 11, 2024 11 hours ago, Nic Hubbard said: Hi Dave, shoot me off an email to support@cach.ly and we will get this worked out. My downloaded offline maps also seem to have disappeared. I’ll send an email. Thanks! Quote Link to comment Share on other sites More sharing options...
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