Twinklekitkat 7 Report post Posted October 3, 2020 I have been using premium offline maps for quite some time and as recently as Wednesday 9/30. Beginning yesterday 10/1 they no longer work. I am able to use the standard offline maps with no issue. I have 4 states downloaded as the premium maps and none of them work for any state that I have selected. Oldest map download dare is 12/15/19 and newest is 9/29/20. Is anyone else having this issue. I logged out and back in and it is still the same. I just get a white screen with cache pins which is useless. I don't even get the outlines of other states for which I have not downloaded a map. I love the premium offline maps and would like to know what I can do to get them back. I have also noticed that the check marks are not being presented as well for caches for which I have created a draft. Any ideas/help will be welcomed. I don't understand what has changed. I did not make any settings changes. Share this post Link to post Share on other sites
Nic Hubbard 637 Report post Posted October 3, 2020 Hmm, did this happen after a Cachly update? There were a few fixes to the premium offline maps framework but that should not affect offline maps. if you go to Usage, does it show you have data for offline maps? Share this post Link to post Share on other sites
Nic Hubbard 637 Report post Posted October 3, 2020 What version of Cachly and iOS? Share this post Link to post Share on other sites
Twinklekitkat 7 Report post Posted October 3, 2020 Cachly version 6.1.2 (3) iOS 13.7 on iPhone 7 Offline Maps 1.28 GB Not sure when the app updated to the latest version but as mentioned it stopped working sometime after Wednesday 9/30 @ 15:29 which is the last log I recorded for the date. I don't believe it to be a phone storage issue as I deleted two of the offline maps and it still does not work. I also am not getting the check marks when I post a draft. Left image is offline premium - Right image is offline standard -third image is a dup I can't figure out how to delete. Share this post Link to post Share on other sites
Twinklekitkat 7 Report post Posted October 4, 2020 Just thought I would provide an update. I couldn’t stand it any longer not having my premium offline maps so I deleted the app which deleted all the previously downloaded maps and started again and it is now working!! Yay. I ❤️ Cachly! Share this post Link to post Share on other sites
Nic Hubbard 637 Report post Posted October 4, 2020 Sorry for the delayed response. I’m glad that it is working for you again, but concerned about the original issue. I wish I could replicate and fix the bug. Sorry about that! Share this post Link to post Share on other sites
