Nic Hubbard

1 hour ago, ipoded said:

That doesn't work. It just swirls one time and then nothing happens....

Hmm, are you using the same App Store account?

1 hour ago, ipoded said:

I bought a new iPhone but now I can't download the offline maps without paying again. What have I missed?

You would just use the "Restore Purchases" option on the bottom of the payment screen.

On 6/4/2023 at 1:22 AM, Hughilein said:

I have the same problem.

i open the app on iPad and see the adventure icons but not in the iPhone landscape.

for example the adventures near to skagen in Denmark.

 

best regards

 

hughilein

Check your filters. Try resetting them then search again.

This is a bug in the geocaching.com API that I am working with them to fix. Sorry for the inconvenience. 

Do you have full cache data turned on as well as loading 100 caches at a time? If so, either turn off full cache data or set the number of caches to 70. These combined settings overwhelm the geocaching.com API.

15 hours ago, BassXX said:

Hey there. When is the 8.0 version planned to be released?

I don't have a release date to announce at this time.

Can you try using the "clear all checkmarks" option in Settings?

On 4/3/2023 at 2:19 AM, RvF said:

Although I’m on version 7.1.1, the keywords are not resolved. 
I was here on *|date_long|* *|time_long|*

Do you have steps to replicate this?

Thanks. This will be fixed in our next release.

1 hour ago, Moun10Bike said:

Dropbox had another release a couple of days ago and now it seems as though this issue has been fixed!  

That is great news!

10 hours ago, ivans said:

I like the transitions to native Apple apps.

Sometimes I'm traveling alone and my wife sends me a GPX file exported from GSAK via Dropbox.

Now I've read that files are saved to Files on the iPhone via iTunes and the phone must be connected to the PC. However, in my case, the mobile will not be connected to the PC.

As another option for transferring the file, I see sending it by e-mail (for a larger size with splitting into multiple files) and saving the file from the e-mail to Files.

Or consistent upload of final coordinates from GSAK to gc web and subsequent download of caches via the Live tab in Cachly.

Am I seeing this correctly?

There are MANY ways to get a GPX into Cachly. Basically any place in iOS that has a share option, you can share that file with Cachly. You can do this from Dropbox, Files, etc etc. In email, just long press on the file itself and you can share with Cachly.

I have tested and can replicate this as well. Sadly this is Dropbox crashing, not Cachly, so I have no way to investigate it.

My guess is they changed something in their newest update.

In Cachly 8.0 we no longer use the Dropbox app but use the Files app instead to access Dropbox files. Until then, I would start in the Dropbox app then choose to share with Cachly.

18 hours ago, Mapsoft said:

i would like to see a share/send to ….
that I can send it to (in my case) the Tesla- and/or BMW- App or any other App that can use these Coordinates.

Cachly provides support for many apps. They just don't show unless you have them installed:

https://help.cachly.com/article/29-routing-providers

Support for sharing to Tesla will be coming in our 8.0 version.

You are are on the navigate to cache screen, tap the ... button and you will have options to share the coords with. Is that what you were wanting?

So a 502 error is what you are getting. And from what I understand, that is on the client side. Which is the user.

Have you tested this on both wifi and cell data? Are you using VPN or have a firewall that could be affecting the request?

4 hours ago, Hamelenser said:

Hi Nic,

great, thanks, I tried to send it on Wednesday but due to a fault in my email config it might got lost. Sent it again today. Let's hope you can find out something.

Got it. Thank you.

If you can get the one list to error, send me the debug data by doing More > Help & Support > Debug data and send to support@cach.ly.

Thanks.

Is this a specific list that you are having issues with? There have been PQ issues where a specific cache will cause the API to throw a 500 error, but it is hard to replicate.

Thanks for the suggestion, will look into this.

Yes, this has been added in our 8.0 version which is in development.

Sounds like something is not synced. Go to Settings > Highlighting and choose the option to manually sync highlights.

This has been fixed in our 8.0 version, due for release in a few months.

This isn't something that we have planned currently, as Cachly is a one user app. I will for sure consider this for a future version.

Strange, I haven't seen any certificate errors. The cert. expiries in April but I will update before then.

We have had some mysql issues that caused the the form to be down, could that be what you were seeing?

This has been added to our 8.0 version which will be out early this year.