Nic Hubbard

Can you post a screenshot of the error?

One is photos and one is trackables. It would just give the number next to them if you were uploading those with your logs.

Have you chosen to not allow Cachly to access your Photo Library? This would be listed under Privacy Settings in iOS Settings.

Just letting you know that custom labels feature will be in our 5.1 update.

We have done many battery improvements and there are still some to come. However, I think you are looking at those battery statistics wrong. What the stats were meaning was, during the 1 hour and 30 minutes of iPhone usage, Cachly used 50% of the battery used during that time. It does not mean that Cachly drained your battery 50% of a full battery charge. It means if during the 1 hour and 30 minutes you used 10% of your total charge, that Cachly used 50%, or 5% of the total battery usage. Does that help?

Please use support@cach.ly Thanks!

A screen recording would be ideal if you can. We would need to know what map type you are using also.

Yes! On the More tab, tap your profile at the top, when it loads you will see an option to view your souvenirs.

In the More tab, can you use the "Email Support" option and choose to send Debug Data? This will help me see the network request that is being made. Thanks.

When you view the offline map in the downloads area each one has a date of when the map was last generated. If the date is less than about a month old then it is new.

Maps do not automatically update as this would be a major overhead cost if all users maps updated all the time. Updating is up to the user.

No, not currently as that still uses the Apple provided map framework. It would take a lot of touch gesture hacking of that map, which isn't a good idea.

Even though this works in the stand alone Apple Maps app, iOS does not provide a way to do this when those maps are included in apps like Cachly. However, our Premium Offline Maps and Google Maps do offer this way of zooming in. Hopefully iOS will change this in the future.

Did you submit this log right away, or save it as a pending log?

This depends on which maps you are inquiring about. We have two map servers running: Every 2 weeks: USA Canada UK Australia Germany South Africa Longer update cycle, about 2.5 months to complete The rest of the world Notifications are not provided, but you can check the dates that we list for the last refresh when viewing the Premium Offline maps.