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Nic Hubbard

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Posts posted by Nic Hubbard

  1. 1 hour ago, rmus said:

    I have the same issue on both of our iPhone's independent if we try via WIFI or mobile account.

    We use Cachly 6.1.11(3) and additionally I logged out and again in the geocaching link,

    What country are you located in?

  2. 5 hours ago, AlphaSteff said:

    For completeness, I live in Switzerland.

    The website and the forum are also difficult to access at times.

    This is very strange, we haven't ever had this reported before. We also have beta testers in Switzerland, and they haven't ever had any issues.

    Are you able to test downloading offline maps on another wifi network, just as a test?

  3. 1 hour ago, koc256 said:

    When this behaviour is only by one map, that is annoying. I would understand if it was any ordinary map. But ONLY at the premium for which I paid? This is bad UX. It is very annoying. I assumed you could fix it when it was the fault of only one map. :(

    No, this isn't a bug, and is the way our Premium Offline Maps are intended to work. Of course we appreciate everyone's opinion. :)

  4. On 1/4/2021 at 10:56 AM, mustakorppi said:

    When done like this, the file appears on the phone's Files app, but it has a little cloud icon on the upper right corner indicating it's not stored locally on the phone. Trying to copy a file to Cachly from this state gets me the infinite Processing wheel every time. If in I tap Download first in Files and then copy it to Cachly, that works like a charm.

    Yes, this appears to be the root of the problem. I will see if there is anything I can do on my end.

  5. 13 hours ago, Thot said:

    Have you considered making it an option to use GPS course for the pointer?

    No, as the pointer is specifically a heading indicator, which GPS course cannot do. Think about if you are standing close to a geocache, rotating your body looking for the cache, the compass will provide correction direction for the pointer in relation the tip of your phone, so when looking at the map you know exactly which way you are facing. GPS course cannot do this unless the user walks for a distance.

  6. 7 hours ago, koc256 said:

    It's the only map (premium map) where it behaves like this. But the premium map should be perfect, right? Could you fix it?

    I am seeing Google Maps and Apple Maps doing the same thing.

    Can you explain what issues this causes with your usage and as a geocacher? I do not see this as a bug at all.

  7. 6 minutes ago, koc256 said:

    I have issue only with premium maps. Standard map set does not have this issue.

    This is the deceleration of the multi-touch gesture. This is normal for maps and Google and Apple maps both do this when you do a hard pinch or push.

    Can you let me know what sort if problems this is causing?

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