whyteman Posted August 13, 2019 Report Share Posted August 13, 2019 Deleted Cachly from my iPhone because it wasn’t loading any caches on my map the other day. Trying to reinstall, but it is stuck on a screen that says “Getting user data”. How can I get it unstuck?? Quote Link to comment Share on other sites More sharing options...
whyteman Posted August 13, 2019 Author Report Share Posted August 13, 2019 Read another post about same problem. Logged out and back in. Problem solved. I feel dumb. Thanks. Nic Hubbard 1 Quote Link to comment Share on other sites More sharing options...
Nic Hubbard Posted August 13, 2019 Report Share Posted August 13, 2019 Sorry about that! Quote Link to comment Share on other sites More sharing options...
ami26 Posted August 13, 2019 Report Share Posted August 13, 2019 Hallo, I do have the same problem. After deleting and reistalling Cachly is the problem still the same and I am not logged in, because I can‘ t log me in. I can download offline maps and navigate trough the menus, but I always see „Getting User Data“ and I see no actual caches on the map Please help, because I like the app very much! Quote Link to comment Share on other sites More sharing options...
Nic Hubbard Posted August 13, 2019 Report Share Posted August 13, 2019 6 minutes ago, ami26 said: Hallo, I do have the same problem. After deleting and reistalling Cachly is the problem still the same and I am not logged in, because I can‘ t log me in. I can download offline maps and navigate trough the menus, but I always see „Getting User Data“ and I see no actual caches on the map Please help, because I like the app very much! Please try using the Logout button on the top right of the More tab. This should help! Quote Link to comment Share on other sites More sharing options...
ami26 Posted August 13, 2019 Report Share Posted August 13, 2019 I can‘t log me out, because I‘ m not logged in. (see screenshot) Quote Link to comment Share on other sites More sharing options...
Nic Hubbard Posted August 13, 2019 Report Share Posted August 13, 2019 4 minutes ago, ami26 said: I can‘t log me out, because I‘ m not logged in. (see screenshot) Yes, you should be able to tap the "Abmelden" button on the to right. Have you tried this? Quote Link to comment Share on other sites More sharing options...
ami26 Posted August 13, 2019 Report Share Posted August 13, 2019 Hi Nic, I got it! Sorry, the missunderstanding was on my site. Now, it works. - thanks for your instant help and greetings from Germany! Andreas Nic Hubbard 1 Quote Link to comment Share on other sites More sharing options...
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