elrojo14 2 Report post Posted December 22, 2020 I downloaded a PQ last week and for some reason the images never downloaded. I am not sure if I was supposed to leave it on that screen until it was finished or what. Either way, I can go back to that screen now and nothing is happening. However, there is a red notification on my downloads tab and you know how annoying that can be. Here is a video of what I am talking about. https://www.dropbox.com/s/yde8fr49nlc19w1/AGAG0489.MP4?dl=0 I will upload a photo as well. I have it just sitting on that screen now and will see if it starts downloading after a couple of minutes. Nothing so far. Share this post Link to post Share on other sites
Nic Hubbard 650 Report post Posted December 22, 2020 Are you able to share the PQ or how you created it? Share this post Link to post Share on other sites
elrojo14 2 Report post Posted December 22, 2020 9 minutes ago, Nic Hubbard said: Are you able to share the PQ or how you created it? I created it using the PQ Query in GC.com and then used the Cachly PQ tab to make a new offline list. https://www.dropbox.com/s/ueonsl35wjcqsn0/23619512_KRV500.zip?dl=0 I am trying a redownload now to see if that helps. Share this post Link to post Share on other sites
Nic Hubbard 650 Report post Posted December 22, 2020 You don't have to stay on the downloads screen, but downloading does pause when you leave Cachly. Does this happen for all PQs? Or just this specific one? I tested my own PQ with 2322 images and they all downloaded. Share this post Link to post Share on other sites
elrojo14 2 Report post Posted December 22, 2020 20 minutes ago, Nic Hubbard said: You don't have to stay on the downloads screen, but downloading does pause when you leave Cachly. Does this happen for all PQs? Or just this specific one? I tested my own PQ with 2322 images and they all downloaded. I stayed on the downloads screen and nothing happened. When I ran that PQ into a list again, the Images now shows 0 of 5466!!! So it appears even more blocked up than it was before. So the question is how can we cancel or delete a downloading images and the bigger question for you is how do we get this working again? Share this post Link to post Share on other sites
Nic Hubbard 650 Report post Posted December 22, 2020 If you browse to the Cachly documents folder by going to the Files app in iOS, or on your computer, you can delete the downloading_session_with_config.plist file. Share this post Link to post Share on other sites
elrojo14 2 Report post Posted December 22, 2020 3 minutes ago, Nic Hubbard said: If you browse to the Cachly documents folder by going to the Files app in iOS, or on your computer, you can delete the downloading_session_with_config.plist file. Thank you for fixing that. I think I will wait until the next PQ I download to try it again and see if the issue is resolved. I have nothing I need to download right this second. Thank you. Share this post Link to post Share on other sites
