Petwiz Posted June 9, 2018 Report Share Posted June 9, 2018 Open cachly no caches come up, press curcle artow caches appear but notnear my home location. What’s the problem? Quote Link to comment Share on other sites More sharing options...
Team DEMP Posted June 9, 2018 Report Share Posted June 9, 2018 Is the GPS showing your current (home) location? On the Live Map screen, tap the Filter icon that looks like a funnel to open the Search Options. Tap Reset in the top of that screen and then tap done. On the live map screen, make sure it's showing your home location on the map and tap the icon to load caches. Any better? Quote Link to comment Share on other sites More sharing options...
Petwiz Posted June 9, 2018 Author Report Share Posted June 9, 2018 No, I do not have a icon funnel on live map. Appears to be radius problem.? No funnel. What’s next Quote Link to comment Share on other sites More sharing options...
Petwiz Posted June 9, 2018 Author Report Share Posted June 9, 2018 My home location is showing. Quote Link to comment Share on other sites More sharing options...
Nic Hubbard Posted June 9, 2018 Report Share Posted June 9, 2018 6 minutes ago, Petwiz said: No, I do not have a icon funnel on live map. Appears to be radius problem.? No funnel. What’s next Tap on the gear icon that is within the search field (Funnel icon is coming in 4.3). This will show Search Options. Tap the reset button to clear any search options that you might have added which will be filtering out caches. Quote Link to comment Share on other sites More sharing options...
Petwiz Posted June 9, 2018 Author Report Share Posted June 9, 2018 It is a bit better. However, the closest Cache to me is 25 mi away. I do have my home location established. Can not get Caches in or near my location. Quote Link to comment Share on other sites More sharing options...
Nic Hubbard Posted June 9, 2018 Report Share Posted June 9, 2018 1 minute ago, Petwiz said: It is a bit better. However, the closest Cache to me is 25 mi away. I do have my home location established. Can not get Caches in or near my location. Are you new to Cachly or did this problem just appear? Do you see the current location indicator on the map? What version are you using? If you are still having issues, please use the "Email Support" option in the More tab and choose to send debug data. Please do this AFTER you have tried to load caches as I will be able to see what params are being sent to the API. Thanks. Quote Link to comment Share on other sites More sharing options...
barefootguru Posted June 10, 2018 Report Share Posted June 10, 2018 Do you know if there are actually caches hidden near you? e.g. from looking at https://www.geocaching.com/map Petwiz 1 Quote Link to comment Share on other sites More sharing options...
Nic Hubbard Posted June 10, 2018 Report Share Posted June 10, 2018 They emailed me. It ended up being a Search Options issue. Petwiz 1 Quote Link to comment Share on other sites More sharing options...
Petwiz Posted June 10, 2018 Author Report Share Posted June 10, 2018 3 hours ago, barefootguru said: Do you know if there are actually caches hidden near you? e.g. from looking at https://www.geocaching.com/map Barefootgruru, There are many Caches hidden in my area. Nic Hubbard has resolved my lack of Cache issues. Thank you for the assist. Problem solved. Quote Link to comment Share on other sites More sharing options...
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