Highlands_guy Posted January 23, 2018 Report Share Posted January 23, 2018 My friend uses cachly and has a problem updating offline lists. He selects the list, selects the 3 dots in the top right, selects Update All Caches, the Full Cache Data. He gets he pop-up window with updating caches and the spinning when, then within a few seconds goes to the 60-second countdown window. This can happen for hours. I think he's running an iPhone 4 or 4S. Any thought? Thanks Quote Link to comment Share on other sites More sharing options...
rragan Posted January 23, 2018 Report Share Posted January 23, 2018 I saw this a few days back. My suspicion is gc.com is not responding but I can't really tell. Quote Link to comment Share on other sites More sharing options...
Michael Posted January 24, 2018 Report Share Posted January 24, 2018 I have the same problem. If I select smaller lists or reduce the number of visible caches and then select ‚Update Visible Caches‘ it works. So maybe the problem only exists if the number of caches to update is too big... Quote Link to comment Share on other sites More sharing options...
rragan Posted January 24, 2018 Report Share Posted January 24, 2018 Might be. I had a hang updating 2500 caches. Quote Link to comment Share on other sites More sharing options...
Highlands_guy Posted January 24, 2018 Author Report Share Posted January 24, 2018 He has around 2700 caches. My list is around 4500, and I've never had a problem (i'm using a 6S) This has been an on-going thing for him. Quote Link to comment Share on other sites More sharing options...
Nic Hubbard Posted January 24, 2018 Report Share Posted January 24, 2018 This is a hard one to debug. If you can have him use the Email Support option in the More tab and include debug data that would be super helpful. Quote Link to comment Share on other sites More sharing options...
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