Gothamnj Posted September 16, 2019 Report Share Posted September 16, 2019 Since the last update my map will no longer rotate. iPhone 6. The map rotation feature always worked in the past. I must be missing something. Help! And thanks! Quote Link to comment Share on other sites More sharing options...
Nic Hubbard Posted September 16, 2019 Report Share Posted September 16, 2019 Nothing has changed in the last update regarding this. Do you mean you are not able to rotate the map with your fingers? Do you have the Setting for Prevent Map Rotation turned on? Quote Link to comment Share on other sites More sharing options...
Gothamnj Posted September 17, 2019 Author Report Share Posted September 17, 2019 Thanks Nic. I’m not able to get the map to rotate to point to the cache. None of the green arrows on the bottom right work. I’ve tried turning “prevent map rotation” both on and off. Quote Link to comment Share on other sites More sharing options...
Nic Hubbard Posted September 17, 2019 Report Share Posted September 17, 2019 Got it, you are meaning the current location button/follow mode button. When you tap it, what happens? Quote Link to comment Share on other sites More sharing options...
Gothamnj Posted September 17, 2019 Author Report Share Posted September 17, 2019 The first arrow tap centers the map on my location. The next two arrow taps do nothing although the icon changes appropriately. Quote Link to comment Share on other sites More sharing options...
Nic Hubbard Posted September 17, 2019 Report Share Posted September 17, 2019 3 hours ago, Gothamnj said: The next two arrow taps do nothing although the icon changes appropriately. After centering on your location, the next tap is "follow with heading" which should rotate your your map as you turn your phone. This isn't happening? Are you able to take a screen video for me so I can see exactly what is happening? https://support.apple.com/en-us/HT207935 Quote Link to comment Share on other sites More sharing options...
Gothamnj Posted September 17, 2019 Author Report Share Posted September 17, 2019 The screen does rotate with the two finger technique. Here is the recording. Uploading a mp4 isn't an allowed file type so I converted to a gif. And I learned how to video record my screen!!! Very cool. Quote Link to comment Share on other sites More sharing options...
Nic Hubbard Posted September 17, 2019 Report Share Posted September 17, 2019 8 minutes ago, Gothamnj said: The screen does rotate with the two finger technique. Here is the recording. Uploading a mp4 isn't an allowed file type so I converted to a gif. And I learned how to video record my screen!!! Very cool. Strange. We haven't ever seen this before. If you test the Apple Maps app, are you able to active the mode that rotates the map? (Just wanting to see if somehow your compass isn't working) Quote Link to comment Share on other sites More sharing options...
Gothamnj Posted September 17, 2019 Author Report Share Posted September 17, 2019 Yes, you are correct - the compass isn't working. The Iphone compass works. The geocaching.com compass works. the cachly compass does not work - it is fixed in place. The Iphone apple maps rotates. The cachly apple maps does not rotate. Quote Link to comment Share on other sites More sharing options...
Nic Hubbard Posted September 17, 2019 Report Share Posted September 17, 2019 You say it used to work? Do you perhaps have a case with a magnet on it? Quote Link to comment Share on other sites More sharing options...
Gothamnj Posted September 18, 2019 Author Report Share Posted September 18, 2019 It's a miracle!!! LOL My case has a small magnet. Removing the case did the trick. Thank you for all your help! Quote Link to comment Share on other sites More sharing options...
Nic Hubbard Posted September 18, 2019 Report Share Posted September 18, 2019 Glad that fixed it! Quote Link to comment Share on other sites More sharing options...
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