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  1. Yesterday
  2. LSbatman

    Add Image via Edit Log

    Well, now I cannot repeat the problem. But I really did encounter it multiple times before reporting it. I wanted to make sure i could duplicate it. So please consider the problem closed. If I ever encounter it again, I will do a screen shot.
  3. Last week
  4. Nic Hubbard

    Add Image via Edit Log

    Can you post a screenshot of the error?
  5. LSbatman

    Add Image via Edit Log

    Cachly is not list under Privacy-Photos in both the iPhone and iPad. But Cachly is accessing Photos on the iPad.
  6. Sailaboat

    Draft logs - icons explained

    Thanks Nic. Case closed.
  7. Nic Hubbard

    Draft logs - icons explained

    One is photos and one is trackables. It would just give the number next to them if you were uploading those with your logs.
  8. Nic Hubbard

    Add Image via Edit Log

    Have you chosen to not allow Cachly to access your Photo Library? This would be listed under Privacy Settings in iOS Settings.
  9. In reviewing my draft logs, I see a couple of small icons at the base of the log entry, with zeroes beside them. Is there a "key" to these icons? Are there more than just the two? Thanks.
  10. LSbatman

    Add Image via Edit Log

    I found that the problem is only on my iPhone. I can add images using the iPad.
  11. LSbatman

    Add Image via Edit Log

    I tried to add an image to an existing log and had a problem. Selected Logs from bottom of screen. Selected ... by applicable log Selected Add Images Selected Choose From Library Got message “No Photos or Videos” What am I doing wrong?
  12. VIP Tom

    Battery life is still an issue

    Hi Nic, Thanks for your reply. That makes sense now. I look forward to the new battery improvements. Regards, Tom
  13. Nic Hubbard

    Named color markers/Tags

    Just letting you know that custom labels feature will be in our 5.1 update.
  14. Nic Hubbard

    Battery life is still an issue

    We have done many battery improvements and there are still some to come. However, I think you are looking at those battery statistics wrong. What the stats were meaning was, during the 1 hour and 30 minutes of iPhone usage, Cachly used 50% of the battery used during that time. It does not mean that Cachly drained your battery 50% of a full battery charge. It means if during the 1 hour and 30 minutes you used 10% of your total charge, that Cachly used 50%, or 5% of the total battery usage. Does that help?
  15. VIP Tom

    Battery life is still an issue

    Hi, I sent an email when Cachly 5.0 was released in February outlining my concerns of battery life. Nic replies saying this would be addressed in an upcoming update (version 5.0.2). However, after using Cachly most of last week and keeping track of the battery consumption, I have noticed this is still an issue. My iPhone X is using around 50% battery after 1 hr 30 mins of Cachly usage. This is also with battery saver mode switched on. Is there a future update in the works looking to address battery issues? Many thanks, Tom
  16. Nic Hubbard

    Cache Radius Circles Disappearing...

    Please use support@cach.ly Thanks!
  17. CMWCwest

    Cache Radius Circles Disappearing...

    It says the recording is not the right video format. What email can I send it to you on?
  18. CMWCwest

    Cache Radius Circles Disappearing...

    I'll send one I am using the Hybrid Flyover.
  19. Nic Hubbard

    Cache Radius Circles Disappearing...

    A screen recording would be ideal if you can. We would need to know what map type you are using also.
  20. Hi, I just noticed that when I zoomed in on the map where there was a cache radius circle it would glitch and dissapere. Is this supposed to happen or is it a bug? I could send a screen recording if you want. Thanks!
  21. Earlier
  22. frso80

    Zoom in/out with using just one hand.

    I see. The feature is still good though. Hope Apple releases this in their framework. Thank you for your answers.
  23. Nic Hubbard

    Souvenirs

    Yes! On the More tab, tap your profile at the top, when it loads you will see an option to view your souvenirs.
  24. Jaki-Worthing

    Souvenirs

    Is there any way to view souvenirs in Cachly?
  25. Nic Hubbard

    Startup location

    In the More tab, can you use the "Email Support" option and choose to send Debug Data? This will help me see the network request that is being made. Thanks.
  26. Nic Hubbard

    What is the offline map update cycle?

    When you view the offline map in the downloads area each one has a date of when the map was last generated. If the date is less than about a month old then it is new.
  27. VIP Tom

    What is the offline map update cycle?

    Thank you for your prompt response. My only issue is you cannot see what map version you currently have as there are always ticks beside the maps you have downloaded, whether they are the most up-to-date ones or not. Any chance this could be addressed?
  28. Nic Hubbard

    What is the offline map update cycle?

    Maps do not automatically update as this would be a major overhead cost if all users maps updated all the time. Updating is up to the user.
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